445 W. Woodruff Ave.
Hazel Park, MI 48030-3226
Phone - (248) 414-SERV (7378)
Fax - (248) 399-7827
Toll-Free - (866) 937-2371
E-Mail - info@itmidwest.com

IT Midwest is here for you 24 hours a day 365 days a year!

Services

We have been providing services and solutions since 1982. Our certified support staff will ensure that these communication solutions are installed and maintained to meet today’s needs and tomorrow’s opportunities.

• Telecommunications Systems
• Converged and Ip enabled systems
• Wireless Voice and Data Solutions
• Unified Messaging/Voice Mail Systems
• Local and Long /Distance Services
• Internet and WAN Data Solutions
• Structured Cabling
• Paging Systems

At IT Midwest we offer service 24 hours a day 365 days a year. We have a 4 hour response time in the event of an emergency and next business day service on all other repair issues. We know that when your phones are down you are out of business!

We service most major brands of business communications including Comdial, Inter-Tel, Bizfon and many others.

Our customer service team will provide expert support for telecommunication problem isolation and resolution. Once the contact person from your office calls the Service Department to report service problems, our personnel will attempt to walk you through the problem. If unable to resolve the issue we will dispatch the appropriate service technician. Please note that telecommunications carrier problems will be referred to the responsible vendor. As needed, CSD personnel will perform telecommunication coordination with other vendors. Additionally, Customer Support Department will monitor all problems, report problem status to the appropriate personnel and, if needed, escalate problems until resolution.

To contact our service department:

(248) 414-SERV (7378)

Or Toll Free (866) 937-2371